GENERAL TERMS OF USE

Effective Date: 17 June 2026

Pursuant to the constitutional and statutory status of the Commissioner for Information of Public Importance and Personal Data Protection (hereinafter: the “Commissioner”), as an autonomous and independent state authority established by law, these General Terms of Use (hereinafter: the “Terms”) govern the legal framework, rights, obligations, and liabilities relating to access to, browsing, searching, and use of the official website of the Commissioner, including all of its subpages, digital services, and applications within the single internet domain poverenik.rs (hereinafter: the “Website”).

1. ACCEPTANCE OF THE TERMS OF USE AND THEIR LEGAL EFFECT

By accessing, browsing, downloading content from, or otherwise directly or indirectly using the Website, any natural person, legal entity, or other legal subject (hereinafter: the “User”) acknowledges that they have fully reviewed the provisions of these Terms, understand their legal significance, and unconditionally accept them in their entirety.

Upon accessing the Website, the User enters into a legal relationship with the Commissioner governed by these Terms. If the User disagrees with any provision of these Terms, the User shall immediately discontinue further use of the Website and leave the Commissioner’s internet domain.

The Commissioner reserves the discretionary right, at any time and without prior notice, notification, or explanation, to amend, supplement, suspend, or permanently remove any part of the content, technical functionalities, or these Terms. Any amendments and supplements to these Terms shall have legal effect erga omnes (toward all parties) upon their publication on the Website. Continued use of the Website following the publication of such amendments shall constitute an irrevocable implied act by which the User confirms full acceptance of the amended Terms.

2. STATUS, OFFICIAL PARTICULARS, AND COMPETENCE OF THE COMMISSIONER

The Commissioner is an autonomous and independent state authority of the Republic of Serbia established for the purpose of ensuring, protecting, and advancing the right of access to information of public importance and the right to personal data protection in accordance with applicable legislation.

For the avoidance of any doubt, the official particulars of the state authority are set out below:

Official Details of the State Authority

Official Name: Commissioner for Information of Public Importance and Personal Data Protection

Registered Seat and Address: 15 Bulevar kralja Aleksandra, 11000 Belgrade, Republic of Serbia

Registration Number: 17585641

Tax Identification Number (TIN): 103641774

Legal Nature of the Website: Official non-commercial institutional interface of a public authority

3. PURPOSE, SCOPE, AND LEGAL FRAMEWORK OF THE WEBSITE

The Website has been established and is maintained exclusively for the purpose of serving the public interest of the Republic of Serbia.

The purpose and operation of the Website include:

Providing timely, accurate, objective, and transparent information to the general and professional public regarding the work, statutory activities, measures, and actions undertaken by the Commissioner;
Educating and raising awareness among citizens (as data subjects), controllers, processors, and public authorities regarding their rights, statutory obligations, and responsibilities in areas falling within the Commissioner’s competence;
Providing a stable technical infrastructure for downloading official forms, reasoned opinions, decisions, rulings, guidelines, and annual reports, with the aim of facilitating the efficient initiation and conduct of proceedings before the Commissioner in accordance with the principle of procedural economy.

4. LIMITATION AND EXCLUSION OF LIABILITY

All data, information, opinions, and texts published on the Website are provided solely for informational and educational purposes. No content available on the Website shall be construed, applied, or regarded as formal legal advice, an expert opinion, or a binding interpretation of applicable laws in relation to any specific case or legal situation.

To the fullest extent permitted by the mandatory provisions of the laws of the Republic of Serbia, the Commissioner shall not be liable for:

Any direct, indirect, consequential, incidental, or special damages, pecuniary or non-pecuniary losses, loss of profit, or costs arising out of or in connection with the use of, inability to use, reliance upon, or misuse of information available on the Website by Users or third parties;
Any technical errors, typographical mistakes, software malfunctions, viruses, Trojan horses, or other malicious code and harmful components that may occur through data transmission over networks and cause damage to the User’s hardware, software, or data;
Any partial, temporary, or permanent unavailability of the Website or any of its functionalities due to technical maintenance, restrictions, interruptions in telecommunications services, cyberattacks, or force majeure events.

5. EXTERNAL LINKS AND REDIRECTION TO THIRD-PARTY WEBSITES

For the convenience and information of Users, the Website may contain electronic references (hyperlinks) directing Users to websites and services operated by third parties, including other public authorities and international institutions.

The inclusion of such links does not constitute, nor shall it be interpreted as, approval, endorsement, recommendation, or sponsorship by the Commissioner. The Commissioner exercises no legal or administrative control over the content, security, accuracy, timeliness, or operating conditions of such third-party websites and therefore assumes no liability whatsoever for any damage resulting from access to such websites or from the privacy policies and practices applied by those third parties.

6. INTELLECTUAL PROPERTY RIGHTS AND THE RE-USE OF INFORMATION

All content available on the Website, including but not limited to texts, databases, official decisions, visual materials, logos, audio recordings, and video materials, is protected by copyright, related rights, and other intellectual property rights belonging to the Commissioner and/or the Republic of Serbia, in accordance with the Copyright and Related Rights Act and applicable international treaties.

The re-use, reproduction, and distribution of textual content and documents originating from the Commissioner are permitted without prior written consent, provided that all of the following conditions are met:

Mandatory Attribution: The User shall clearly, visibly, and unambiguously identify the Commissioner as the original source of the information and provide the exact URL address of the webpage from which the content was obtained.
Integrity of Content: Any modification, abridgement, alteration, or interpretation of texts and decisions in a manner that changes, distorts, misrepresents, or otherwise affects their original meaning, legal context, or authentic significance is strictly prohibited.
Prohibition of Commercial Exploitation and Misrepresentation: The content may not be used for commercial purposes nor within marketing campaigns that could create the impression or suggest to the public that the Commissioner sponsors, endorses, recommends, or is otherwise legally affiliated with a particular business entity or its products or services.

The placement of hyperlinks on external websites directing users to this Website is permitted and legally acceptable, provided that such linking does not undermine the reputation, dignity, honour, or institutional integrity of the Commissioner as an independent state authority.

7. GOVERNING LAW

Any legal relationship, dispute, claim, or issue of interpretation arising from access to, browsing of, or use of the Website that is not expressly governed by these Terms shall be subject to the substantive and procedural laws of the Republic of Serbia.